Tickitty subscription terms

Subscription terms.

Updated 14 November 2026. Basic / Advanced terms apply to Tickitty version 1.2.2 and later. These terms apply to Tickitty subscriptions offered through Apple’s App Store in supported countries. Availability and the offer you can purchase are shown in the app and on Apple’s purchase sheet.

Plans and prices

Basic is free, including all existing non-AI tasks, projects, reminders, imports, exports, iCloud sync and shared-project editing. In Australia, Advanced costs A$4.99 per month or A$39.99 per year and includes the Assistant allowance described below. Prices in other countries are displayed in local currency on Apple’s purchase sheet. Existing active Tickitty subscriptions provide Advanced access without a new purchase. The final price, including applicable taxes, is shown on Apple’s purchase sheet before you confirm.

Free trial

Eligible customers receive a seven-day free trial, which includes 20 Assistant requests in total. Payment for the selected plan begins when the trial ends unless you cancel at least 24 hours before then. Apple decides trial eligibility; customers who are not eligible see the paid offer before confirming. Any unused portion of a free trial is forfeited if you purchase a subscription during that trial, where applicable.

Included Assistant allowance

A paid subscription includes 100 successful Assistant requests per billing month. Each answer or follow-up that completes uses one request. Failed or cancelled requests do not count. Unused requests do not roll over.

The allowance follows your current subscription period. A monthly plan receives a new allowance on each renewal. An annual plan receives a new allowance each month, counted from the date the annual plan started. Switching plans, or subscribing again after a lapse, starts a new allowance with the new plan. Your reset date is shown in Settings under Account & Plan.

Using the Assistant requires an Assistant account created with Sign in with Apple and your consent to share requests with Google Gemini. Buying a subscription does not require an Assistant account; the subscription is linked to the Assistant account you sign in with.

Renewal and cancellation

For a purchase without a free trial, payment is charged to your Apple Account when you confirm. For an eligible free trial, charging begins when the trial ends unless you cancel in time. Subscriptions renew automatically at the same price unless you cancel at least 24 hours before the current period ends. Manage or cancel in your Apple subscription settings. Deleting the app or deleting your Assistant account does not cancel a subscription.

Shared projects

Editing shared projects is included in free Basic; each collaborator needs iCloud access and the appropriate project permissions. Advanced subscriptions are individual, and subscription Family Sharing is not included. Sharing an iCloud project is separate from sharing an App Store purchase.

When a subscription ends

Advanced access continues through the verified paid or trial period. After expiry, free Basic remains available: you can create, edit and complete tasks, use projects and reminders, share and sync through iCloud, import and export. New AI requests require an active Advanced subscription or eligible trial. Existing task data is not deleted, and Basic does not depend on an App Store subscription check. AI requires internet access and verified access.

Assistant output

Assistant answers and proposed task changes are generated by an AI model and can be wrong or incomplete. Check them before acting on them or saving changes. The Assistant may be temporarily unavailable; a request that does not complete is not charged to your allowance.

Assistant data and account deletion

Assistant conversations are not permanent storage. Completed, failed and cancelled requests become eligible for automatic removal 30 days after their last update; conversation history reused in a newer request follows that newer request’s retention period. Service-managed local backups have a maximum retention period of seven days. Cleanup runs when the service can operate, so outages, work in progress or storage failures can delay removal. See the privacy policy for backup deletion, retained records and separate provider handling.

You can request Assistant account deletion in Settings → Account & Plan. Deletion preserves minimal purchase, allowance and accounting records; it does not reset an existing purchase’s used allowance. Deleting an Assistant account does not delete your local or iCloud tasks and does not cancel your Apple subscription.

Licence and your rights

Apple’s standard licensed application end user licence agreement applies to your use of Tickitty. Nothing in these terms excludes rights that cannot lawfully be excluded, including your rights under the Australian Consumer Law. For Apple-billed purchases, refund requests go through Apple’s refund process; this does not limit your statutory rights.

Changes

Changes to these terms or included features will be described on this page. Subscription price changes are handled through Apple’s applicable notification and consent process. You can manage or cancel renewal through Apple’s subscription settings. Updates to these terms are posted at tickitty.app/terms.html with a new effective date.

Contact

Questions about your subscription: support@tickitty.app. Read the privacy policy for how tasks, sharing, the Assistant and purchases are handled.

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